Privacy Policy
Lixavall Courier operates as a courier service based in Ashaiman, Ghana, and this Privacy Policy explains how we collect, use, store, and protect personal information obtained through our operations, including our website, customer interactions, and delivery services.
Information We Collect
Lixavall Courier collects personal and transactional information necessary to provide courier services effectively, including names, phone numbers, email addresses, pickup and delivery addresses, package details, and payment-related information where applicable.
We may also collect limited technical information when users interact with our website, such as IP address, browser type, and usage data, to support website functionality and service improvement.
How We Use Information
The information collected by Lixavall Courier is used to process delivery requests, coordinate pickups and drop-offs, communicate with customers, provide service updates, and manage customer support inquiries.
We also use information to improve operational efficiency, maintain service quality, and ensure accurate record-keeping for business and compliance purposes.
Information Sharing
Lixavall Courier does not sell or rent personal information to third parties.
Information may be shared with delivery personnel, logistics partners, or service providers strictly for the purpose of completing deliveries and supporting business operations.
We may disclose information where required by law, regulatory authorities, or to protect the rights and operations of Lixavall Courier.
Data Storage and Security
Lixavall Courier takes reasonable steps to protect personal information from unauthorized access, misuse, or loss.
Information is stored using appropriate administrative and technical safeguards, and access is limited to personnel who require it for operational purposes.
Data Retention
Personal information is retained only for as long as necessary to fulfill delivery services, maintain records, and meet legal or regulatory obligations.
Once information is no longer required, it is securely deleted or anonymized where appropriate.
Customer Rights
Customers may request access to their personal information held by Lixavall Courier and may request corrections where necessary.
Requests can be made using the contact details provided below.
Cookies and Website Usage
The Lixavall Courier website may use basic cookies or similar technologies to support functionality and improve user experience.
Users can manage cookie preferences through their browser settings.
Changes to This Policy
Lixavall Courier may update this Privacy Policy when necessary to reflect operational or legal changes, and updated versions will be made available on the website.
Contact Information
Lixavall Courier
50 Lartteh Doku Street, near Police Station, Ashaiman
Phone: 0276897532
Email: quickmove@lixavall.com